Contact

Out of Hours Care

If you need to see a doctor urgently when the surgery is closed please telephone 01623 759447 and you will be automatically transferred to the Out of Hours Service.

Please use this service with discretion.

Also for telephone advice you can ring NHS Direct on 0845 464748 or visit their web site www.nhsdirect.nhs.uk

Accident and Emergency

A & E is for emergencies and trauma only. Please ring the surgery before attending A&E.

NEMS

Outside normal surgery hours (evenings, weekends and bank holidays) emergency cover for the practice is provided by Primary Care (PC24) Out of Hours service. PC24 is an urgent care centre based next to the Kings Mill Hospital Emergency Department (ED) that provides medical care for patients that do not need Emergency Department Care. It is a nurse led service (Monday – Friday) and is supported by General Practitioners (GP’s) in the out of hours period (i.e. anytime that your normal GP practice is closed).

This service is for problems that cannot wait until the next available surgery. You will be required to provide full information about your problem and will be expected if required to attend PC24 if necessary. Advice may also be given if attending for a face to face appointment is not deemed to be required.

During out of hours you should telephone the practice and instructions will be provided on how to contact NEMS.

For other general medical advice you can always contact the NHS 111 service if you urgently need medical help or advice but it is not a life-threatening situation.